img
Contact Center solution (Auto-Dialer)
  • Dial with autodial function of our Customized contact center solution  to generate large volume of Customers and increase your productivity
  • CCS (Auto-Dialer Features)
  • Inbound and Outbound
  • Inbound, Outbound and Blended call handling 
  • Outbound agent-controlled, broadcast and predictive dialing
  • Web-based agent and administrative interfaces 
  • Ability to have agents operate remotely
  • Integrated call recording and retrieval 
  • Three-Way calling within the agent application 
  • Scheduled Callbacks: Agent-Only and Anyone 
  • Scalable to hundreds of seats
  • Ability to use standard Telco(T1/E1) lines and VOIP (SIP/IAX) trunks
  • ACD (Automatic Call Distribution ) for inbound calls gives real-time information and functionality 
  • CRM integrations
  • IVRs

img